Customer Care

Cancellation Policy

At Sharma Enterprises, we value your time and trust. We have designed a transparent cancellation process for our store.

01

Order Cancellation Before Dispatch

Orders can be canceled within 24 hours of placement, provided the order has not been dispatched. Please contact us with your Order ID. For prepaid orders, refunds will be credited within 5–7 business days.

02

Order Cancellation After Dispatch

Once an order has been dispatched or shipped, it cannot be canceled. You may request a return or exchange after delivery as per our Return & Refund Policy.

03

Cancellation by Sharma Enterprises

We reserve the right to cancel orders due to stock unavailability, incorrect addresses, or payment failure. In such cases, a full refund will be issued to the original payment method.

04

Shipping & Handling

At Sharma Knits, Delivery and Shipping are always FREE of cost for all orders across India. No hidden charges or minimum purchase required.