Refund Policy – Sharma Knits
At Sharma Knits, we strive to ensure that every product meets your expectations. If you’re not fully satisfied with your purchase, we offer a clear and customer-friendly refund process to assist you.
Eligibility for Refund
-
Return requests must be initiated within 7 days of receiving your order.
-
Items must be unused, unwashed, and returned in original packaging with all tags and labels intact.
-
Refunds apply only to purchases made directly through www.sharmaknits.com.
Refund Process
-
Initiate a Return – Contact us at support@sharmaknits.com or submit a return request through your Sharma Knits account.
-
Return the Item – Ship the product to the return address provided by our team.
-
Inspection & Approval – Once we receive the item and verify its condition, we’ll approve the refund.
-
Refund Method – The approved refund amount will be credited to your original payment method within 5–7 business days.
Exceptions
-
Final Sale and discounted items are non-refundable.
-
Customized or personalized products are not eligible for return or refund.
-
Damaged or defective products must be reported within 48 hours of delivery for a possible replacement or refund.
Need Help?
We’re here to support you. For any return or refund-related concerns, reach out to us at support@sharmaknits.com — we’ll be happy to assist you.